Create an Email Campaign

    Build an email campaign and choose who receives it.

    Beginner3 min readUpdated 13 Oct 2026

    Create it

    1. Go to Engage → Campaigns and create a campaign.
    2. Name it — this is internal, so be descriptive.
    3. Choose the survey to link to, if the campaign is sending one.
    4. Choose the audience: a contact list, or individually picked contacts.
    5. Write the subject line and the email body, or start from an email template.
    6. Send a test to yourself.
    7. Send now, or schedule for later.

    Sender identity

    Campaigns send from your verified address. Workspaces on plans that include it can send from their own domain, which improves deliverability and stops the "via" note appearing in inboxes.

    Allowances

    Your plan sets how many emails you can send per month and how many recipients a campaign may have. Both are shown on the campaign screen before you send.

    Unsubscribes

    Every campaign email carries an unsubscribe link, and opting out is honoured across the workspace — an unsubscribed contact is skipped by every future campaign automatically.

    Next

    Email Template Builder and Send an Email Campaign.

    newsletter

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