Service

    WhatsApp Surveys

    Ask your survey questions inside WhatsApp, or send the link there. Invite contacts from your own WhatsApp Business number and let them answer in the chat — tap-to-answer buttons and lists for ratings, NPS and choices — or open the full survey from a link button.

    Answer in the Chat

    The survey comes to the app your customers already have open.

    4 features

    Web, WhatsApp or Both

    Choose per survey whether it runs on the web, inside WhatsApp, or both — the same questions and the same results either way.

    Why it matters: Reach phone-first customers without building a second survey.

    One Question at a Time

    In WhatsApp mode each question arrives as its own message, and the next one follows as soon as the respondent answers.

    Why it matters: A survey that feels like a conversation, not a form squeezed onto a phone.

    Tap-to-Answer Questions

    Yes/no and short choice questions become reply buttons; ratings, 0–10 NPS and longer choice lists become a tappable list. Open questions take a typed reply.

    Why it matters: Answering takes a tap, so more people finish.

    Your Own Greeting and Sign-off

    Write the greeting that opens the survey and the message sent when it is complete.

    Why it matters: It sounds like your business, not a bot.

    WhatsApp Surveys FAQ

    No — in WhatsApp mode the questions are asked in the chat and answered with buttons, lists or a typed reply. You can also send a link button that opens the full survey in the browser.

    Yes/no, rating scales, 0–10 NPS, single and multiple choice, and open text. Other question types are best sent as a link to the web survey.

    Your own WhatsApp Business number, connected through the official Meta Cloud API.

    WhatsApp only lets a business start a conversation — or message someone again after 24 hours — with a template Meta has approved. SurveyKar lets you submit templates and track their approval.

    Yes — replying STOP or UNSUBSCRIBE opts the number out at any time.

    Explore other services

    Surveys & FeedbackFormsQR Walk-inAI ChatbotsBookingsWhatsApp CRMLead FinderReview ManagementTickets & AssetsAutomations & CampaignsSchool ERP

    Ready to try WhatsApp Surveys?

    Start free — WhatsApp Surveys and every other SurveyKar service are part of the same account.

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