Help Center

    Frequently asked questions

    Find quick answers to the most common questions about SurveyKar.

    Getting Started

    Sign up for a free account, then choose from three creation methods: AI-powered generation (describe your survey in plain language), template-based (pick from 7+ professional templates), or manual creation (build from scratch with 15+ question types).

    Yes. The Free plan is free forever and includes all nine modules with starter limits: 3 surveys, 3 forms, 250 survey responses a month, up to 100 CRM contacts, basic analytics and CSV/Excel export. Paid plans raise those limits and add advanced analytics, AI insights, branding removal, API access and priority support.

    Not at all. SurveyKar is designed for everyone. Our AI can generate complete surveys from a simple text prompt, and the drag-and-drop editor makes customization easy.

    Features & Functionality

    We support 15+ types including Short Text, Long Text, Multiple Choice, Checkboxes, Dropdowns, Yes/No, Star Rating, Number Rating, NPS, Slider, Date, File Upload, Image Choice, Matrix/Table, Ranking, and Likert Scale. Plus media blocks for images, videos, and descriptions.

    Yes! SurveyKar supports both question-level conditional visibility (show/hide questions based on answers) and page-level conditional navigation (skip to specific pages based on responses).

    Yes! You can add translations for your survey questions and respondents can switch between languages when taking the survey.

    Absolutely. You can customize colors, fonts, themes (light/dark/branded), button styles, add your logo, background images, custom CSS, and more.

    Data & Analytics

    Each survey has a dedicated response dashboard with interactive charts, real-time response tables with search and filtering, and AI-powered insights.

    Yes. Export your responses in CSV, Excel, or PDF format. All exports support filtering so you can export exactly the data you need.

    Yes. We use enterprise-grade security including row-level security policies, encrypted data transmission, and secure file storage. We never sell your data, and we share it only with the service providers needed to run SurveyKar, listed on our Subprocessors page.

    Sharing & Distribution

    Share via direct link, email, embed code for your website, or social media (Twitter, LinkedIn, Facebook, WhatsApp). You can also set auto-close dates and maximum response limits.

    Yes! We provide a ready-to-use iframe embed code that you can paste into any website or app.

    Yes. You can optionally require respondents to provide their email before submitting. This is configurable per survey in the Settings tab.
    Support

    Still have questions?

    Our support team is happy to help — or walk through the User Guide for step-by-step answers you can follow at your own pace.